What is Considered an ACA Adjustment? When we talk about ACA related Adjustments, we are talking about your benefit adjustments for employee and employer contributions. Before you can apply and adjustments to an employee's pay setup to be deduct...
What is a Web User Account? A web user account is the online account that is used by your contacts for access to the customer portal of WebCenter . Depending on the permissions allowed, contacts can request job orders, approve and submit ...
Overview An ACH Reversal Request is used to request that Lone Oak Payroll attempt to pull back funds that were paid to an employee. The purpose of this page is to provide additional information on how to make the request to Lone Oak Payroll, and ...
Overview Based on requirements from the "Personal Responsibility and Work Opportunity Reconciliation Act," or PRWORA, employers are required to directly report their new hires and re-hires to the state directory. The Indiana New Hire export allow...
Overview The timeclock section of WebCenter offers the capability to review timeclock punches, edit, remove, approve, and submit time. Whether you have your own timeclock(s) or utilize those provided by TempWorks, quick and easy access to the por...
Overview There are many different ways in which a check can be corrected and how it should be corrected depends on the situation. This article explains the different situations and how Lone Oak Payroll will respond to each scenario. By submittin...
Timecards & WebCenter WebCenter offers users the capability to create, edit, submit, reject, and approve timecards. This document will walk users through the process of editing and submitting WebCenter timecards for approval. *Note* Unsu...
Overview The updated WebCenter Customer Portal contains all the functionality as Legacy WebCenter, but in the event you need to navigate back to Legacy, you can select the "Back to Legacy WebCenter" option to the top right of the WebCenter windo...
Overview If you are given access to the Invoices tab in WebCenter, you will be able to search for, review, and print invoices. *Note* Please contact your Staffing Provider in the event you require access to the Invoices tab. Sear...
Overview Submitting requests through the LOP Help Center facilitates faster responses and resolutions than email. The requests appear in our queues immediately, are categorized appropriately, and summitted with the information needed to begin wor...