Overview and Workarounds

Apps Overview is an enhanced, user-friendly version of Microsoft Remote Desktop that was created as a way to access Enterprise using the latest version of RDP. This will provide all of the performance benefits of using remote desktop while having the application appear as if it were being run locally on the user’s workstation. Connecting to Enterprise via apps is commonly known as "2-tier" as it does not connect to data portals.  The below instructions will help you emulate a local version of Enterprise while using a terminal server application.  

How To Log in to Enterprise

1)    Navigate to using any internet browser

2)    Use your Enterprise login credentials. Be sure to include “Host\” before your username:

3)    Click the “Enterprise” icon.  A small RDP file will be downloaded to your desktop

4)    Open the downloaded file and accept all security warnings

5)    Enter your Enterprise login credentials (again, you will need to use "host\" before entering your username.  The remote desktop terminal session will load and display the Enterprise interface.

Adding Apps Shortcut to Desktop

Below is a file that will create a shortcut to Apps. This creates a simple and easy way to load the software without having to go through a web browser:

1)    Locate and right-click on the RemoteApp and Desktop Connections icon in the task bar. Select 'Open RemoteApp and Desktop Connections'

2)    Click the 'View resources' link located on the right hand side. This will open a window where you will be able to see the shortcuts for Apps

3.)Here you can see the Enterprise logo simply select the logo and drag and drop it to your desktop. 


Accessing Local Drives and Folders

1)    Navigate to an employee record
 2)    Browse to the documents section using the menu pane located on the left
 3)    Click on the “Upload” icon located on the top right corner of the main window
 4)    Click on the “Folder” icon next to the file path text box
 5)    Browse to your folder location using the Windows Explorer pane. (You may need to click on PC and select your local drive)

Below is a batch file that will create a symfile connection to folders added as favorites on your local PC.  When running this file, please do not enter “Host\” before your user name. - This can be used to map shortcuts to your 'Desktop' and 'Documents' folders so they are easily accessible within Enterprise.
 When you run the RDPShortcuts.bat file located inside the zip file, you will be prompted by Windows User Access Control to ensure that you want to actually open the file. Click 'Yes'. This file will then run using the 'Windows Command Prompt'. When the command prompt window opens it will prompt you for your username. You will not need to include the "Host\" before your username.  Enter your username and hit 'Enter'. It will let you know that it has mapped the user account to the current Windows account. Press any key to continue and the window will close. Now the shortcuts to your Desktop and Documents folders will be available when saving or loading documents.

Mapping Network Drives

1.    Open 'File' explorer and select 'This PC'
 2.    Click the 'Map network drive' icon in the ribbon menu at the top, then select 'Map network drive" 

 3.    Select the drive letter you want to use for the network folder, then hit 'Browse...' to map to your 'Favorites' or local folders

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