How to Reissue Checks

In the staffing world it is inevitable that at some point you will be reissuing checks for an employee.  Enterprise will allow for users to quickly access check information and process the reissue for the employee.

A paycheck is found by accessing and searching the check register  either from the pay/bill dashboard or employee record as shown.

Accessing checks by navigating to pay/bill> check register:

or a specified employee's record within pay history > check register:

Check dates, numbers, name and payroll run information etc. can be used as searching criteria to find the transaction needing to be reissued. Once you have located the check, simply double click the transaction to view the check summary screen:

To reissue the transaction, expand the actions menu (1.) and select Reissue check.

This will open the reissue-verify checks window where one can select to add a reissue fee to the check if desired,  select from the reason drop down as to why the reissue is occurring, and select if this will be an e-pay transaction.   

*Note- If E-pay is selected,  direct deposit information on the employee account must be entered.

*Note- Reissue fees will need to be setup by Tempworks if applicable. Please work with TempWorks support.

Once the information is entered, select Next. In the following example, Robert's check will include a reissue fee.

Within the reissue-payroll summary verify the starting check number and verify if this is a live check (1.) or select the epay check numbers only (2.) if it will be a direct deposit. Reissue's will populate a new check number:

Select next, this will bring you to the final step to print the check. Once this is complete, users may navigate to the check register to review the new check status, check number and total.

In the below example we can see Robert's new check 679 with the reissue fee deducted from the original total.

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