How to Correct Errors in a Payroll Run

What kind of Payroll Errors?

During the processing of payroll Enterprise will check for "errors". For example, one potential error is finding a check with net pay which has been calculated to zero or a negative amount.

What causes a zero dollar or negative amount? 

It may be the result of a keying error. For example, a deduction may have been added to charge for equipment at $500.00 when it should have been $5.00. Or, maybe the employee does not have enough pay to cover a fee such as a drug test.

In another example (which will NOT prompt an "error"), the power may have gone down and you need to write manual checks. When you have power back you may find your manual calculations may be a few pennies off.

In any of these cases, the deductions/taxes may be overridden.

Net pay is null or negative 

While processing payroll, once transactions are verified, Enterprise will automatically calculate the payroll. This calculation is including the hours, dollar amount, taxes and adjustments. If a paycheck calculates to zero, or a negative amount, an error will be displayed:

To make adjustments to the calculated payroll, click to select the view check () button.

This will display the details of the paycheck:

In the case of a negative or zero net check, the net pay will be displayed as a negative or zero amount with an icon.

Change the fields which need to be modified to correct the employee's paycheck:

Enterprise will display the  icon as a warning. The warning can be viewed by hovering your mouse over the warning icon:

Ongoing Adjustments

In the case of ongoing adjustments, this override will be tabulated as a deduction against the employee's ongoing adjustment and reflect the total taken. 

In the following example, the adjustment to the employee's pay was set at $45.00 for a drug test. During the override in payroll processing, it was changed to deduct $5.00.  Enterprise will deduct the remaining $40.00 in subsequent checks:

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