What is the Zipwhip Integration?
Zipwhip’s texting-for-business integration allows you to text candidates and employers directly from TempWorks and automatically archive conversations to the relevant contact record.
*Note* This integration requires additional setup and an existing account with Zipwhip. For more information, please contact your TempWorks Account Manager.
How to Setup the Zipwhip Integration
*Note* In order to utilize the Zipwhip Integration, users must be logged into apps.ontempworks.com.
From Enterprise, navigate to All Options > Administration:
Once in the administration area, select the external services section and locate the Zipwhip integration.
Here, users can add credentials with the '+' icon. The type of credentials will be based on your contract with Zipwhip. The most common account types are 'per branch' and 'per user':
For 'per user' accounts, select 'ServiceRep' and then select the user the credentials are to be assigned to.Input the user's Zipwhip credentials in the 'Username' and 'Password' and select 'Save':
After saving these credentials, Zipwhip will be sent a communication key which will allow Enterprise and Zipwhip to communicate with each other.
*Note* When entering in a username, it must include numerical digits only- no parenthesis , dashes, hyphens etc.