Lone Oak Payroll Help Center

Overview At Lone Oak Payroll, we utilize the request management system Jira to manage all of our incoming requests. Our clients may use the Lone Oak Payroll Help Center to track and manage the requests that they have submitted. This article is ...

Overview At Lone Oak Payroll, we utilize the request management system Jira to manage all of our incoming requests. Our clients may use the Lone Oak Payroll Help Center to track and manage the requests that they have submitted. This article is to...

Overview Submitting requests through the LOP Help Center facilitates faster responses and resolutions than email. The requests appear in our queues immediately, are categorized appropriately, and summitted with the information needed to begin wor...

Overview When you make a request for a Check Correction or Late Payroll, you may be prompted to provide the Proofing Session ID for the timecard. This ensures that our team knows exactly which timecard(s) need to be pulled into payroll, preventin...

Overview There are many different ways in which a check can be corrected and how it should be corrected depends on the situation. This article explains the different situations and how Lone Oak Payroll will respond to each scenario. By submittin...

Overview An ACH Reversal Request is used to request that Lone Oak Payroll attempt to pull back funds that were paid to an employee. The purpose of this page is to provide additional information on how to make the request to Lone Oak Payroll, and ...

Overview In Staffing, it’s common to need to pay an employee outside of your normal weekly payroll cycle. We understand the importance of paying people on time and are here to help. This article details our process for handling Late Payroll. ...

Overview This article is to provide information about our process for handling invoice corrections to clients who utilize our Payroll Funding Services .  *Note* Want to learn more about Payroll Funding services? Please visit our website ...