Paying Invoices Online

Toss those paper checks and pay your invoices online

We are pleased to offer our valued customers the convenience of this service. If you experience any difficulties please email accountsreceivable@loneoakpayroll.com and a representative will assist you.

Follow these three simple steps to paying your invoices online:

Navigate to https://www.e-billexpress.com/ebpp/ARAInc to enroll in E-Bill Express
Select the invoices you want to pay
Initiate payment!

How to Enroll

Navigate to https://www.e-billexpress.com/ebpp/ARAInc
Click Enroll
After entering your information, click to Validate
Enter Phone, Email Address and Address if required and click Continue to Login & Password
Choose Login ID, Password, select security image and label, select security questions and fill in answers. Click Continue to Terms of Service
Check Terms of Service box and click Continue to Payment Accounts
Select Default Payment Method tab and enter Payment Account information, check the I Agree box, if applicable
Click Finish Enrollment
You'll receive an email to confirm your enrollment. Click on the Activate button or hyperlink within that email to complete enrollment

Note: Your access, and ability to make payments, is not available until you select the Activate button

How to Pay Invoices

Keep it simple and pay all open bills at once by clicking Continue to Payment from the home page

From the Home page, click Pay My Bills
The check box in each row allows you to select the invoices you want to pay
Select the Payment Method on the right hand side of the screen, and enter the payment date
Click Continue to Payment

Confirm payment information and, if applicable, check the box “By Checking this box…” agreeing to the Terms and Conditions
Click Make Payment

Paying with Credit Cards

Please note there is a surcharge fee when paying with credit card.

In the screenshot example above, the fee is $6.00. Our E-Bill system adheres to all jurisdictional legal requirements for surcharge credit card fees. An example of this is that no credit cards with a Connecticut zip code can be charged a surcharge. To continue to be compliant, updates are made to the system as needed.

To avoid fees, payments can be made via debit card, ACH credit or debit, or check.

How to View Invoices & Payment History

From the Account Overview page simply select to view your latest invoice, all invoices, or previous payments that have been made

What to do if Automatic Payment did not Initiate

A recurring payment will delete permanently if one of the following applies:

Automatic Payment expired per initial setup
User un-enrolled
Lone Oak Payroll placed a ‘Stop’ on the account
Lone Oak Payroll deleted the Automatic Payment

Pay close attention to the very first Automatic Payment as it may not initiate until the following billing cycle depending on when invoice was loaded. You may have to pay the first one manually.

Need help resetting your password?

On the Welcome page, click Password Help?
Enter your Login ID and email address used during enrollment and click Send My Password
An email will be sent to you with a temporary password
Enter your Login ID and copy and paste the temporary password from your email into the Password field on the Welcome page and click Login
On the next page, paste the same temporary password into the Old Password field and enter a new password in the New Password fields
Answer the security questions and click Submit

Did you get locked out?

The password is case sensitive. If you enter your password incorrectly three times, the system will lock you out.
If you are locked out of your account, email accountsreceivable@loneoakpayroll.com to request your account be unlocked. You may click on the Contact Us on the bottom of the Welcome page as a reminder of the email address to utilize to unlock your account. You do not need to change your password unless you cannot remember it.

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