Overview
The updated WebCenter Customer Portal contains all the functionality as Legacy WebCenter, but in the event you need to navigate back to Legacy, you can select the "Back to Legacy WebCenter" option to the top right of the WebCenter window:
*Note* To allow for additional flexibility in determining login functionality for users, TempWorks has added a new configuration titled "WebCenter Portal Access" with the following options:
- Access only Legacy WebCenter, no link to New WebCenter: Users' access is restricted to the Legacy WebCenter.
- Access only New WebCenter, no link to Legacy WebCenter: Users can only access the New WebCenter.
- Access Legacy WebCenter with a link to New WebCenter: Users start in the Legacy WebCenter upon log-in but have a link to access the New WebCenter.
- Access New WebCenter with a link to Legacy WebCenter: Users start in the New WebCenter upon log-in but have a link to access the Legacy WebCenter.
To setup the configuration, complete the following:
- Navigate to WebCenter Admin > Config Tab > Category: "Miscellaneous" > "WebCenter Portal Access" Config.
- Select the "When" filter and select the intended record type (Contact, Department, Customer, User Role, or WebCenter Application Name)
- Within the "Is" filter, enter the appropriate information related to what has been entered within the "When" filter.
- Select the appropriate option within the "Use" filter as outlined above.
- Select "Add Rule".
Completing the Feedback Survey
Upon selecting the "Back to Legacy WebCenter" option, a new window will open with a link to a survey that is used to gather your feedback on the updated Customer Portal. Please select the "Start now" button to begin the survey:
The survey contains the following questions:
- What part of WebCenter are you providing feedback on?
- Enter your feedback below. Please be as detailed in your response as possible.
- Can TempWorks contact you to learn more about your feedback?
Navigating to Legacy WebCenter
Once the survey is complete, select "Continue to Legacy WebCenter" to be navigated back to the Legacy WebCenter Customer Portal:
Returning to the Updated WebCenter Customer Portal
You can then return back to the updated WebCenter Customer Portal at any time by either logging out and logging back in, or by selecting the "NEW WebCenter" option at the top right of the WebCenter window:
*Note* If you need any further assistance, please contact your Staffing Provider.
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