What is WebCenter?
The customer portal of WebCenter gives you, the customer contact, access to important information including orders, invoices, and even reporting options. You can even review and approve time for your employees.
This article reviews the information you might find when logging into the contact WebCenter Portal.
*Note* What appears on your home screen may vary depending on how your configurations have been set by your staffing partner. If you have questions on what you are seeing, not seeing or have access to, please contact your staffing representative for assistance.
The Dashboard
When you first log in to WebCenter, you will be brought to your Dashboard, which looks something like this:
Within the Dashboard, you are able to interact with the following:
- Sidebar
- Messages
- Record Types
- Personal Information
Sidebar
Utilize the Sidebar to quickly navigate to the different places available to you in WebCenter. If you are missing any of the tabs shown above, please contact your staffing partner for help.
Message
Utilize the Messages section to quickly see messages from your staffing partners, reply to those messages, and even send messages of your own.
Record Types
Utilize the Record Types section to quickly view all records related to that specific type:
Personal Information
Clicking on profile icon at the top right will allow you to select the "My Information" option, where you may update your e-mail address, change your password, select your WebCenter theme, and select which notifications you would like to receive or not receive:
*Note* The updated WebCenter Customer Portal contains all the functionality as Legacy WebCenter, but in the event you need to navigate back to Legacy, you can select the "Back to Legacy WebCenter" option to the top right of the WebCenter window:
For more information on navigating to the Legacy WebCenter, along with the feedback survey, please see the article titled Customer Portal - Navigating to Legacy & Feedback Survey.
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