General

Overview TempWorks Software has created a helpful website that shows real-time information about the status of our environment as well as updates about scheduled maintenance and past incidents. A direct link to the status page can be found here: ...

This article contains information on the platforms that are officially supported by TempWorks Software® along with system requirements, broken down by product. *Note*  Supported platforms and system requirements for all TempWorks products ar...

What is Daily Maintenance?  Daily maintenance is a series of stored procedures that are automatically executed every day during non-peak hours (Usually around 2 am). This gives your system the chance to refresh and update information based on diffe...

TempWorks performs routine maintenance on our hosted environment once per month on the first weekend following the second Tuesday of the month. During maintenance, Microsoft updates are applied, systems are adjusted to improve security and reliabili...

Zoom When you call into the TempWorks Support line with an issue, you may be asked to show the issue that is occurring on your screen. The best way to do this is through sharing your screen using a screen sharing software. One that is commonly ut...

In a continual effort to better service our customers, TempWorks is now offering online invoice payment capability. You will now be able to utilize this new service to remit payment for the invoices you receive from TempWorks for software and ser...

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TempWorks® has an FTP service that you can use to receive and transfer secure files with TempWorks representatives. This is a more secure way of sending/receiving files to/from TempWorks representatives than sending a secure email. The FTP also has ...

Product Support Life Cycle Policy   We strive to deliver the technology our clients need to succeed and grow. While we continue to improve and out-do ourselves with new products  and technology, we realize that at some point our older products ...