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“Not Responding” lockup when using TempWorks Enterprise RemoteApp

Created On: 03/01/2018 in Enterprise Enterprise Troubleshooting

Updated for latest information after Windows Version 1803 release In the months surrounding January 2018 several users of TempWorks Software’s “Apps.TempWorks.com” hosted software model have reported frequent and persistent issu...
Release Notes: 03/02/2018

Created On: 03/01/2018 in Release Notes 2018 Releases March

∞Version 2018.3.2 HrCenter Fixes: Applicants will now be able to complete the Essential StaffCare form even if it was previously assigned. This form would previously auto com...
Understanding Your Paycheck/Paystub

Created On: 02/23/2018 in Enterprise Enterprise - Back Office Payroll

Sometimes it is not always easy to understand everything you may be viewing on your paystub and you may wonder why certain items are being deducted. Have no fear! This quick guide will help you grasp the basics of your paycheck/paystub. 1. All...
Release Notes: 02/23/2018

Created On: 02/22/2018 in Release Notes 2018 Releases February

Version ∞2018.2.23 Enterprise New: Added in a new error message that will come up ONLY in databases that are outdated (anything before SQL Server 2016). This is because future h...
Customer: Timeclock Punch Approval

Created On: 02/22/2018 in WebCenter Customer Portal

The timeclock section of WebCenter offers the capability to review timeclock punches, edit, remove, approve, and submit time. Whether you have your own timeclock(s) or utilize those provided by TempWorks, quick and easy access to the portal allows f...
Performance Regression

Created On: 02/22/2018 in General Self-Hosted

Source for this KB: https://littlekendra.com/2016/07/21/why-can-an-upgrade-cause-performance-regression-dear-sql-dba-episode-9/ Most performance problems in TempWorks can be attributed to SQL Server performance. The goal of this article ...
Release Notes: 02/16/2018

Created On: 02/15/2018 in Release Notes 2018 Releases February

Version ∞2018.2.16 Enterprise New: Enterprise will now return full 3rd party responses from external API calls when experiencing errors. These will be logged in the Enterprise log...
License Keys

Created On: 02/09/2018 in General Self-Hosted

Overview You will need to setup a license key to ensure you have access to our system software and additional modules. There are two options when it comes to dealing with license keys and how to get these started or updated. Please see the below op...
Uploading an Employee Handbook

Created On: 02/08/2018 in HRCenter Surveys

In staffing, it is inevitable that applicants and existing employees may need to read a multi-page employee handbook, dress code policy booklet, etc., and verify they have not only read this handbook but answer a few questions regarding the material...
Release Notes: 02/09/2018

Created On: 02/08/2018 in Release Notes 2018 Releases February

Version ∞2018.2.9 Enterprise Fixes: Previously, when creating a new authority, the Pseudo Aident on the Company was left as NULL. Now, it will be properly inserted and link...