New Articles

  1. Assigning HRCenter Workflows/pages from Enterprise

    Assigning HRCenter™ Workflows A workflow in HRCenter represents an application, or series of work items an employee must complete. There are two ways an employee might be given a workflow.  If the employee applied/registered online via...
  2. Release Notes: 11/09/2018

    Enterprise New: Added new 1094/1095 survey questions, ‘Are you using the 98% offer method?’ and ‘What lookback method should we use for salaried?’. Added a Mississippi new...
  3. Recruiter First Workflows/Pages

    Recruiter First Workflows/Pages Recruiter first workflows allow your recruiters to fill out and sign forms before they are sent to be completed by an employee via HRCenter. In these workflows the service rep who sends the workflow/page to the emp...
  4. Enterprise - Managing Service Rep Web User Accounts

    Service Rep Web User Accounts Service reps can be given web user credentials, this will allow them to log into both HRCenter TM and WebCenter TM , depending on the setup. Service reps with credentials are able to interact with both modules in diff...
  5. Full Assignment Record Course

    Benefits of taking a full course:   Students will get to test their knowledge through quizzes related to the course  Students receive a certificate upon completing a course (automatically sent to the email address that registered for th...
  6. Full Customer and Order Record Course

    Benefits of taking a full course:   Students will get to test their knowledge through quizzes related to the course  Students receive a certificate upon completing a course (automatically sent to the email address that registered for th...
  7. Full Employee Record Course

    Benefits of taking a full course:   Students will get to test their knowledge through quizzes related to the course  Students receive a certificate upon completing a course (automatically sent to the email address that registered for th...
  8. Full Reports Manual

    Full Reports Manual Enterprise houses hundreds of helpful reports to allow for accurate reporting and forecasting. To view an entire manual that showcases each report and its functionality:  Reports Manual.pdf ...
  9. Close & Clear the Hall

    Dispatcher Clean Up At the end of the dispatching day, you may want to utilize the following options to keep your dispatching space clean and accurate.  Closing & clearing the hall is the last step in the Dispatcher timeline: Closing...
  10. Assign & Dispatch Tickets

    Assign & Dispatch Tickets Once tickets have been created and employees have been checked in, the employees need to be matched to a ticket and dispatched.  Not sure what Dispatcher is? Check out Dispatcher Overview first. Assigning and ...