Productivity Reports

Articles

Message Productivity Report
Message Productivity Purpose:  This report will show all messages a service rep has logged grouped out by specific message action codes. This is a fantastic report for auditing your service rep’s activity in the system. Each action code can be...
Messages Report
Messages Purpose: This report is designed to allow you to find any message logged in the system. It gives you a list of different record types that a message could be linked to, such as an employee or customer. This way you can filter for just ...
Metrics Back Office Report
Metrics Back Office Purpose:  This report is designed to give you a count of different back office items and activity per branch. Parameters: 1. Start Date: Starting weekend bill date of your desired date range. 2. End Date: Ending weeke...
Metrics Front Office Report
Purpose This report is designed to give you a quick snapshot of the volume of activity going on within the front office. This report is a great tool to see how efficient each branch is with orders, assignments, placements, etc.  This report can be ...
Order Fill Ratio Report
Order Fill Ratio Purpose:  This report shows you the number of assignments on an order verses the number of required assignments for that order. Allows you to see at a quick glance the average percentage of spots you are filling within the ord...
Order Interview Turnover Ratio Report
Order Interview Turnover Ratio Purpose:  This report displays how long it takes to take a candidate from the interview stage to the placed stage. This report also shows a turnover ratio of placed employees. This is a great report to determine ...
Order Time To Fill Ratio Report
Order Time To Fill Ratio Purpose: This report allows you to see how long it takes from the time the order is created to the time it is filled. It is a great report to gauge how long it takes to find placements, determine if certain branches are...
Order Time To Hire Ratio Report
Order Time To Hire Ratio Purpose: This report is designed to show you how long it takes from the time an order is created to the time it takes you to fill that order along with how many days it took for the employee to start work. This report ...
Order Type - Job Title Metrics Report
Order Type - Job Title Metrics Purpose:  This report is designed for you to see what your most productive order type or job title is within your company. The report will show you three different ratios: Count of Assignments vs. Total Assignmen...
Rep Productivity Report
Rep Productivity Purpose:  This report shows you how many new assignments, employees, orders, calls, and interviews your service reps have made within a specified date range.  This is a great tool to utilize to coach your service reps on how t...
Scorecard Report
Scorecard Purpose:  This report is designed to allow you to view how your service reps and sales teams are doing on a transaction by transaction basis. It could be thought of as a Gross Profit detail report as well. Many people use this in con...
Turnover Detail Report
Turnover Detail Purpose:  This report is designed to show you which assignments ended in a termination and which ones did not. The Termination Status drop- down is a list of assignment statuses that you can select to be used as termination cod...